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Peer support refers to services provided by and for people who have had similar lived experiences. It is rapidly becoming one of the most valued, accepted and effective approaches to assist people who experience mental health and addiction issues. Peer support is unique because it fosters values including self-determination and equality, mutuality and empathy, recovery and hope. This approach can take many forms: peer support groups, one to one mentoring, crisis services such as warm lines, support in employment and creative activities. Its potential is limitless. 

“The use of positive self-disclosure and role modelling are key in peer support work because it fosters the development of trust, empathy and hope.”

The evidence for peer support in mental health and addictions has developed rapidly over the past decade. Studies have shown that people who use peer support have similar or better outcomes to people who use traditional services only. People who use many different kinds of peer support report high levels of satisfaction and positive changes in their lives. These include:

  • Reduced substance use.
  • Reduced experiences of psychosis and depression.
  • Reduced use of health services, including hospitals.
  • Increased social support, networks and functioning.
  • Increased ability to cope with distress.
  • Increased quality of life.
  • Increased ability to communicate with health professionals

(Source: Making the Case for Peer Support: O’Hagen, Cyr, McKee and Priest, Mental Health Commission of Canada, September, 2010).